TERMS & CONDITION

Thank you for visiting the www.digitalfabricworld.com. By accessing or using www.digitalfabricworld.com website or the mobile application or any other media, whether automated or otherwise, you, a registered or guest user in terms of the eligibility criteria set out herein you agree to be bound by these Terms and Conditions and any additional terms and conditions of third party sellers.

By impliedly or expressly accepting these Terms, you also accept and agree to be bound by Digital Fabric World Policies. If you do not want to be bound by the Terms, you must not subscribe to or use our services. We encourage our users to read these Terms carefully while using the Website.

We reserve the right to change these Terms at any time. Such changes will be effective when posted on the Website and may, at the sole discretion of the Website be notified to the Users from time to time. Notwithstanding the foregoing, by continuing to use the Website after we post any such changes, you accept the Terms as modified.

By accepting the Terms or using or transacting on the Website, the User is bound by the Terms stated below.


Ordering and Payment

  • All fabric printing orders must be submitted via our site or via email and must be clearly explained and supported by spec sheet where necessary.

  • We do not have any minimum order and complex designs and increased number of colours will not affect the final cost

  • Kindly note our turnaround time before placing your order. The below mentioned time is the time taken for print production. The delivery time is not included.

>For Polyester Fabrics the time is 5 working

>For Natural Fabrics it is 5-7 working days

  • Production cut-off time is 3 pm, any orders placed after 3 pm will be rolled over to the next working day.

  • While we do our best to quote accurate delivery times, we cannot be held responsible for transit delays.

  • While we take good care of checking files for errors, Digital Fabric World accepts no responsibility for files that are not ‘print ready’.

  • The website by default shows prices in Indian Currency ‘Rupees’ inclusive of taxes and exclusive of delivery charges.

  • Current prices listed in our price list exclude Taxes and Delivery. We charge per linear meter per fabric type.

  • Our payment terms are strictly prepaid. The work shall not commence until full payment is received.

  • We provide file review for online orders so please check your order carefully before placing; we do not accept cancellations in case you have made a mistake while placing your order and we have already processed and printed it.

  • Online fabric printing and cushion cover printing orders are final and cannot be cancelled.

  • Stock fabrics are subject to change by Digital Fabric World without notice.

You warrant that all files/artwork supplied to Digital Fabric World for printing is either your own work, or you are authorised to reproduce the work and you authorise Digital Fabric World to reproduce any of the works on your behalf. You agree to hold Digital Fabric World harmless for any loss or damage we may incur for reproducing work at your request.

Digital Fabric World may use your artwork in its own promotional material as samples of our services and products.


Design and Production

  • For printing all supplied artwork will be trimmed to fit the fabric width.

  • If you need to colour match the design to your current project or require graphic design or fabric design services, clear specification sheet and explanation must be provided. For colour matching you can use DFW Color Guide & DFW Color Map.

  • All artwork for printing must be ‘print ready’ and in repeat. If you don’t understand how to prepare your artwork correctly for fabric printing, to avoid printing issues, we recommend customers to take advantage of our experienced textile designer team who can lend their services to prepare artwork correctly for fabric printing.

  • If your artwork requires adjustments or additional set up/artwork you will be charged at AMOUNT; an estimate for the same will be provided before the work commences.

  • Please be advised that colours of your printed order can vary from fabric batch to fabric batch and from fabric type to fabric type, as every fabric takes up colours differently.

  • For all Online Orders we are unable to offer colour matching and colour management services. Various conditions affect colours, Digital Fabric World shall not be held responsible for any reprint as a result of colour fluctuations and variations from print to print.

  • White as colour cannot be printed; any areas in the image that are white will be the colour of the fabric.

  • Please note that fabric shrinkage of 1-10% may occur during printing. Printed fabric will never be at the precise size due to shrinkage and nature of fabric.

  • We do not recommend printing large regions of pure, flat colours on natural fabrics. Due to the nature of printing on natural fabrics large regions of pure, flat colours cannot be printed evenly and flat. If you are after the large regions of pure flat colours please choose polyester fabric.

  • We print our designs on the right side of fabrics unless indicated otherwise.

  • If we supply your order in two or more lengths, or with detected quality problems in your run, we will supply additional meterage to compensate.

  • Please be aware that due to the fabric manufacturing process some fabrics may have knots where yarn were tyed together. Printed fabric will never be completely flat and without small flaws due to the yarn and fabric manufacturing process.

  • We take great care to have carry consistent fabric qualities and work only with reliable suppliers. However, stock fabric quality can vary from batch to batch due to circumstances beyond our control. A slight variation in feel, thickness and weight may occur from batch to batch.

  • From time-to-time certain stock fabrics may be unavailable. We reserve the right to substitute any fabric with an equivalent fabric type for any Online Orders without notice.

  • We reserve the right to print any online order on any printer. Please note colour reproduction can vary considerably between printers due to different machinery.

  • Digital printing on fabric can also result in a rare slight “fuzziness” pixelated like spots, in the printed fabric, this is normal and not a printing fault.


Shipping and Delivery

  • All fabrics printed from the Website shall be delivered to the User by standard courier services by www.digitalfabricworld.com through a logistics partner.

  • All deliveries, where applicable, shall be made on a best efforts basis, and while the Website will endeavor to deliver the Products on the dates intimated, the Website disclaims any claims or liabilities arising from any delay in this regard.

  • A nominal fee for delivery may be charged. The charges can be viewed at the time of placing the order and in all order related emails.

  • www.digitalfabricworld.com shall not be responsible for any delay in the delivery of the printed fabric.

  • www.digitalfabricworld.com shall not be liable for any damage to the fabric in transit due to mishandling by the logistics partner.

  • The logistics partner supported by www.digitalfabricworld.com will make a maximum of three attempts to deliver the order. In case the User is not reachable or does not accept delivery of products (pls specify the further action for this).

  • An estimated delivery time shall be displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

  • Sometimes, delivery may take longer due to inter alia:

> bad weather
> flight delays
> political disruptions
> other unforeseen circumstances

  • In the event any delay in delivery is expected, the Website may, at its sole discretion, intimate the User who may have purchased the same, regarding such delay.

  • The Website shall not be held responsible and will bear no liability in case of failure or delay of delivering the product including any damage or loss caused to the products.

  • Where there is a likelihood of delay in delivery, the User may be notified of the same from time-to-time. However, no refunds may be claimed by the User for any delay in delivery, which was caused due to reasons beyond the control of the Website.

  • www.digitalfabricworld.com shall not compensate for any mental agony caused due to delay in delivery.

Those items for shipment to countries outside of India may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.


Disputes and Problems

  • In the event of any problem with your order the website is only liable to the user for the total invoice value for this order and the user agrees that we are not liable for any other damages or consequential losses you may incur.

  • The user needs to advise us within two working days after receiving the order of any discrepancy or problem with the order. After two working days, the User is deemed to have accepted the goods.

  • Claims cannot be considered until we inspect returned goods. Goods must be returned at the User’s expense, and if the claim is accepted we will credit our standard delivery cost to the user’s account to cover the cost of returned goods.

  • Claims can only be considered if we receive the fabric as delivered. Claims cannot be considered if the User has already cut or otherwise modified the fabric in any way.

  • Two working days must be allowed for us to process the request upon receiving the parcel.


Terms and Conditions on supplying your own fabric and paper for printing and transfer printing (pressing)

  • If you would like to supply your own polyester-base fabric for printing, your fabric must have a polyester content of 80% or more and be white or light colour based. A polyester content of 100% is desirable, and will provide a more intense and deeper print colour.

  • If you would like to supply your own natural fabric base for printing, your fabric must have no polyester, nylon, silk or viscose.

  • The user-supplied fabrics are subject to testing and approval by digitalfabricworld.com.

  • Minimum order of 10 m applies to all user supplied fabrics.

  • A Set up fee AMOUNT is applied to all customers supplied fabric orders.

  • The User must provide fabric two meters longer than your print job in order to roll on and off our machines. Not enough fabric might lead to flaws and/or loss of print length.

  • The User must check your fabric for creases and marks before submitting the order, as any fabric flaws will impact the print result.

  • Fabrics that the user supplies must be prepared for Transfer Printing (pressing). Fabric that is not prepared for transfer printing will lead to smudges and distortion of the print, for which digitalfabricsworld is not liable.

  • All supplied fabrics must rolled onto a core 5 cm in diameter.

  • When supplying your own fabric for printing and heat transfer fabric face must be stated.

  • Our printing width depends on fabric width and for every order we can state ‘approximate’ only. The User must check the fabric width prior to placing an order to determine how wide to setup your artwork.

  • We do not accept fabric with Nylon or Acrylic as this will damage our equipment. Fabric composition of supplied fabric must be stated by you with your order.

  • If your supply fabric which damages our equipment you will be liable for the cost of repairs, including any losses incurred by digitalfabricworld.com during the down time of the machine.

For user supplied fabric, we are providing the service of print and pressing your order, and all risk with respect to the outcome and results of this process rests with the User. We will make reasonable endeavors to carry out the work to your satisfaction, however due to matters beyond our control including but not limited to the characteristics of the fabric, fabric contamination, fabric flaws, we will not be responsible for any flaws that occur during production nor responsible for any loss, damages or consequential losses of any kind.